By using this website you accept our privacy policy stated below.

This privacy policy explains how your personal information is collected, used + shared when you visit + purchase services from Studio Fos. We will not pass your personal details on to any third parties other than the shipment company + necessary contractors/installers. Your financial information will be securely destroyed.

Personal information + Cookies.

When you visit + purchase services from Studio Fos. we collect certain personal information in order for us to be able to complete your purchase or help us to understand how to improve our services. For example, we will ask you to provide your name, address, email address + payment information so that we can complete your order.

We may also use cookies to analyse your usage on our website; this information is used to help us improve our services, site design etc. If you wish, you can disable cookies by selecting this option in your preferences on your computer.

Data Retention.

If you place an order through Studio Fos. we will retain your order information for our records. If at any time you wish for us to delete your information from our system please contact us.

Contact us.

If you have a complaint or want to ask a question regarding your personal data please contact us at hello@studiofos.co.uk.

These Terms and Conditions form the contractual framework for the relationship between Studio Fos Ltd. + the Clients.

THE FOLLOWING DEFINITIONS + RULES OF INTERPRETATION APPLY IN THESE CONDITIONS.

Associated Works: any installation + building (including decoration) to be carried out on Site but not the responsibility of Studio Fos Ltd.

Brief: the statements and materials assembled by the Client to summarise the Client’s express requirements + to address the Client’s preferences, priorities, budget + schedule for the project.

Business Day: a day other than a Saturday, Sunday or public holiday in England, when banks in London are open for business.

Charges: the charges payable by the Client for the supply of the Goods +/or Services in accordance with Clause 6 (Charges and Payment).

Client: the person or entity who purchases the Goods +/or Services from Studio Fos Ltd, as named in the Quote.

Commencement Date: the date the Quote is signed by both parties.

Conditions: these terms + conditions as amended from time to time in accordance with Clause 12.

Cost of Order: means the fee for installation of the Design Proposal as set out in the Quote.

Data Protection Legislation: means the Data Protection Act 1998 + any subsequent legislation which supplements or replaces this Act.

Deposit: means the non-refundable deposit as specified in the Quote.

Design Cost: means the fee for the Design Proposal as set out in the Quote.

Design Installation: the delivery + fitting of the agreed Design Proposal.

Design Proposal: the document agreed with the Client detailing the specifications of the Goods + / or Services to be supplied to the Client to include the materials, goods, services, costings + specific instructions.

Studio Fos Ltd. : Directors: Jessica Robins + Harriet Wall.

Final Presentation: the point at which the Designers present the Design Proposal to the Client.

Final Site Survey: the necessary final checks that Studio Fos Ltd. will carry out on Site before progressing the Design Installation.

Force Majeure: circumstance beyond a party’s reasonable control including, but not limited to, actions of subcontractors + suppliers, natural disasters, pandemic, war, strike etc.

Goods: the goods (or part of them) as set out in the quote.

Intellectual Property Rights: patents, utility models, rights to inventions, copyright + neighbouring + related rights, moral rights, trade marks + service marks, business names + domain names, rights in get-up + trade dress, goodwill + the right to sue for passing off or unfair competition, rights in designs, rights in computer software, database rights, rights to use, + protect the confidentiality of, confidential information (including know-how + trade secrets), + all other intellectual property rights, in each case whether registered or unregistered + including all applications + rights to apply for + be granted, renewals or extensions of, + rights to claim priority from, such rights + all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world.

Quote: means as appropriate either the Booking Form for the order of a Design Proposal or the Signed Quote for the order of Goods + Services for the Design Installation.

Services: the Services supplied by Studio Fos Ltd. to the Client as set out in the Quote.

Site: the location as specified in the Quote as the designated delivery + installation address.

2.1 The Signed Quote constitutes an offer by the Client to purchase Goods +/or Services in accordance with the Quote and these Conditions. These Conditions are expressly incorporated into the Quote.

2.2 The Quote shall only be deemed to be accepted when Studio Fos Ltd. + the Client have both signed it at which point + on which date a Contract shall come into existence (Commencement Date).

2.3 Any quotation given by Studio Fos Ltd. shall not constitute an offer, + is only valid for a period of 20 Business Days from its date of issue.

3.1 Studio Fos Ltd. shall supply the Goods +/or Services to the Client in accordance with the terms of the Contract.

3.2 Studio Fos Ltd. shall deliver the Goods +/or Services to the Site set out in the Order Form or such location as the parties may agree at a time and date to be mutually agreed (not applicable to our e-design / e-styling services).

3.3 Time for delivery of the Goods +/or Services is not of the essence. Studio Fos Ltd. shall not be liable for, including but not limited to, any delay or failure caused by any third party, or any delay or failure in delivery of the Goods and/or Services that is caused by Force Majeure, or the unavailability of the Client, or the failure of the Client to provide Studio Fos Ltd. with adequate delivery instructions, or any other instructions that are relevant, or any delay in the Associated Works, or the unavailability of Goods. In the event of any circumstances arising which result in any potential delay to delivery +/or installation, Studio Fos Ltd. shall use reasonable endeavours, where feasible, to suggest ways in which the delay could be reduced or averted, to include, but not limited to, proposing viable substitutions for any Goods to be supplied for the Client’s consideration.

3.4 The Client accepts that Studio Fos ltd. reserve the right to complete the Design Proposal in accordance with a flexible schedule, which shall be subject to circumstances arising which may delay installation for reasons outside Studio Fos Ltd’s control, to include, but not limited to;

(a) receipt of faulty +/or defective materials +/or products at any stage; and/or

(b) cancellation +/or postponement by any associated designers, manufacturer +/or sub-contractor; +/or

(c) stock availability of any associated materials +/or products at point of progressing the Design Proposal following Final Site Survey, including any unforeseen discontinuations.

4.1 Studio Fos Ltd. shall prepare a design based on the Brief + include any necessary specifications. Studio Fos Ltd. shall create a Design Proposal + make a Final Presentation. If the Design Proposal is provisionally agreed then Studio Fos Ltd. shall then make a Final Site Survey + agree all specifications with the Client. Once the Design Proposal is agreed Studio Fos Ltd. + the Client shall sign the agreed Quote.

4.2 Studio Fos Ltd. will provide a Design Proposal which shall include one design scheme per room or area, additional design scheme revisions are included depending on the design package purchased. Further requested revisions would be subject to further charge by quotation.

4.3 Studio Fos Ltd. reserve the right to amend the Design Proposal if necessary to comply with any applicable law or regulatory requirement, or if the amendment will not materially affect the nature or quality of the Goods +/or Services, + Studio Fos Ltd. shall notify the Client in any such event.

4.4 The Final Presentation is considered a break-point + any additional Goods +/or Services required +/or requested would be subject to additional fees to be submitted by way of quotation for the Client’s consideration + approval to include, but not limited to; further design development +/or revisions of Studio Fos Ltd’s. Proposal + any supply + delivery/installation of any associated goods + materials.

4.5 Any costs incurred in addition to those set out in the Signed Quote, shall, wherever possible, be quoted by Studio Fos Ltd for the Client’s approval prior to any such chargeable work commencing, to include any work +/or orders requested by the Client in addition to that which has already been agreed + the Quote shall be amended accordingly + such amendments signed by both parties.

4.6 Studio Fos Ltd. shall not be responsible for any Associated Works. In the event that any Associated Works on the Site affects the Design Installation or the Design Proposal the Designers shall:

(a) be entitled to a reasonable extension of time + where applicable, to additional payment for any increased costs incurred;

(b) not be responsible in respect of any defects in, or delays to, the completion of the Design Proposal or Design Installation.

4.7 Studio Fos Ltd. shall not make any material alterations to the agreed Design Proposal without the Client’s prior consent.

4.8 Studio Fos Ltd. reserve the right to not disclose any information on manufacturers, decorators, other service providers, or any information relating to the source of any materials, goods or products to be purchased, to include, but not limited to, any product brand or manufacturers codes. (with the exception of our e-design package).

4.9 Studio Fos Ltd. cannot advise on any structural elements for the Project and, it is therefore the Client’s responsibility to appoint relevant third-party consultants in this respect.

4.10 Any Final Site Survey, either carried out, or attempted to be carried out by Studio Fos Ltd. at the Client’s prior instruction which is later found to be non-effective for obtaining all the necessary information required for reasons outside Studio Fos Ltd’s. control, shall be re-scheduled for a later mutually agreed date + progress shall be postponed as a result.

4.11 Studio Fos Ltd. reserve the right to co-ordinate + integrate any designs provided by others within their Design Proposals or to decline such.

4.12 Studio Fos Ltd. cannot provide any quantity estimation or custom measurements for third-party use.

4.13 Any drawings + plans supplied by Studio Fos Ltd. shall be non-technical and should not be scaled from or used as working drawings in any instance. Any CAD Visuals (i.e. room perspectives) supplied are intended to provide an impression of the finished room/s only and may not be fully representative by depicting similar and not exact items to those actually specified. Any furniture drawings +/or bespoke interior feature design drawings shall be conceptual only and subject to counter working drawings to be provided by the associated manufacturer +/or contractor upon commission.

4.14 Where the Client provides specifications (such as measurements, fabric types, colour etc.) in writing Studio Fos Ltd. shall have no liability in relation these specifications + shall rely upon the Client’s specifications.

4.15 Studio Fos Ltd. will not be obligated to accept the return of any Goods supplied, unless required to do so under their statutory obligations or unless previously agreed in writing.

4.16 Studio Fos Ltd. shall not be responsible for variations in Goods supplied that occur due to intrinsic properties, nature + working methods applicable to natural products.

5.1 Where requested by Studio Fos Ltd. the Client shall be aware that making prompt decisions + being available for meetings as necessary to avoid delay in the proper + timely performance of the Design Proposal.

5.2 The Client shall be responsible for all aspects of the Associated Works including the competence + performance of the work, the management + operational methods used in connection with carrying out and completion of work undertaken by any such persons + for compliance with health + safety requirements.

5.3 The Client assumes full responsibility for their complete understanding of the Design Proposal. For e-design, they may raise any query regarding the Design Proposal with Studio Fos Ltd. within 5 working days of the proposal being given.

5.4 The Client shall notify Studio Fos Ltd. of any requested changes to any Design Proposal + / or any specific instructions regarding the specifications in writing.

5.5 The Client accepts full responsibility for the implementation of the Design Proposals if they opt to do so without Studio Fos Ltd’s. involvement, to include, but not limited to, the checking of any dimensions provided by Studio Fos Ltd. + sourcing their own manufacturers for any bespoke + / or custom made goods.

5.6 The Client shall:

(a) ensure that the terms of the Quote + any information provided in the Brief are comprehensive, complete + accurate in all respects, and immediately update such information whenever necessary;

(b) fully co-operate with Studio Fos Ltd. in all matters relating to the Goods + / or Services;

(c) provide Studio Fos Ltd., its employees, agents, consultants + subcontractors, with access to the Site as reasonably required by Studio Fos Ltd.;

(d) provide Studio Fos Ltd. with such information + materials as reasonably required in order to supply the Goods + / or Services, + ensure that such information is complete + accurate in all material respects;

(e) prepare the Site for the supply of the Goods + / or Services;

(f) obtain + maintain all necessary licences, permissions + consents which may be required;

(g) comply with all applicable laws, including health + safety laws;

(h) keep all materials, equipment, documents + other property of Studio Fos Ltd. at the Client’s premises in safe custody at its own risk, maintain such in good condition until returned to Studio Fos Ltd. + not dispose of or use it other than in accordance with Studio Fos Ltd’s. written instructions or authorisation.

5.7 The Client shall provide access for the Final Site Survey, any other necessary Site visits, and delivery of the Goods +/or Services at all reasonable times. If Studio Fos Ltd. are unable to deliver the Goods +/or Services, Studio Fos Ltd. shall be entitled to suspend or cancel the Contract.

5.8 The Client agrees that Studio Fos Ltd. shall have the right to take and publish photographs at any stage (including after completion) + the Client shall give reasonable access to the Site for this purpose.

6.1 The Charges for the Goods + Services shall be calculated on a time + materials basis + be set out in the Quote + may include:

(a) the Design Cost;

(b) the Cost of Order ;

(c) a Deposit.

In addition to the above, Studio Fos Ltd. shall be entitled to charge the Client for any expenses reasonably incurred by Studio Fos Ltd. or their subcontractors in connection with the Contract, including travelling expenses, hotel costs, subsistence + any associated expenses, + for the cost of services provided by third parties + required by Studio Fos Ltd. for the performance of the Contract, + for the cost of any materials in addition to any Charges specified in the Quote.

6.2 Studio Fos Ltd. reserve the right to increase the Charges to reflect any additional costs or expenses from a Supplier, as well as to reflect any reasonable increases in costs incurred by Studio Fos Ltd.

6.3 The Client shall pay Studio Fos Ltd. a non-refundable Deposit as set out in the Quote on signing the Quote (for full design service only)

All e-design and styling services shall be paid for in full in advance.

6.4 The Client shall pay each invoice submitted by Studio Fos Ltd.:

(a) within 7 days of the date of the invoice; +

(b) in full + in cleared funds to a bank account nominated in writing by Studio Fos Ltd, + time for payment shall be of the essence in this Contract.

6.5 If the Client fails to make a payment due to Studio Fos Ltd. under this Contract by the due date, then the Client shall pay interest on the overdue sum from the due date until payment of the overdue sum, whether before or after judgment. Interest under this Clause 6.5 will accrue each day at 8% a year above the Bank of England’s base rate from time to time, but at 8% a year for any period when that base rate is below 0%.

6.6 All amounts due under this Contract shall be paid in full without any set-off, counterclaim, deduction or withholding.

6.7 All Charges must be paid directly to Studio Fos Ltd’s account, + the Client should not, under any circumstances, make any direct payments to any associated designers, manufacturers + / or sub-contractors.

6.8 Where without adequate notice, Studio Fos Ltd. are prevented for any reason from delivering + / or installing the Design Proposal when arranged, scheduled + / or planned to do so, Studio Fos Ltd. shall reserve the right to levy an additional administration charge at a rate of £150.00, per week for each week that Studio Fos Ltd. are delayed, disrupted or prolonged, together with reimbursement for any associated additional charges + / or costs incurred by Studio Fos Ltd. as a result.

6.9 In the event that the performance of the Design Proposal is delayed, disrupted or prolonged for reasons of Force Majeure, Studio Fos. reserve the right to request payment, where due, of the total outstanding Charges due + no party shall be held liable or responsible in the event of Force Majeure.

6.10 The Client must promptly notify Studio Fos Ltd. in writing of any dispute regarding payments, + give Studio Fos Ltd. sufficient details to be able to respond.

7.1 The Client has the right to cancel this Contract for any reason by delivering or sending (including by email) a cancellation notice to Studio Fos Ltd. at any time within the period of 14 days starting from the date when this Contract was signed by the Client. As such, no orders shall be placed until after this 14 day cooling - off period, unless specifically waived as per Clause 7.3.

7.2 The notice of cancellation is deemed to be served as soon as it is posted or sent to Studio Fos Ltd. or in the case of an electronic communication on the day it is sent.

7.3 If Studio Fos Ltd. were instructed to provide any Goods +/or Services before the end of the 14-day period + the instruction or instructions were confirmed in writing, studio Fos Ltd. shall be entitled to any fees, expenses + costs properly due before Studio Fos Ltd. receive the notice of cancellation.

7.4 The notice of cancellation is to be addressed to Studio Fos Ltd. + shall state:-

The Client (name) hereby gives notice that the Contract with Studio Fos Ltd. dated XX XX XX is cancelled.

8.1. In our full Interior Design Service, Studio Fos Ltd. must provide Products that are of satisfactory quality, fit for purpose + as described. If any Products purchased do not comply, please contact Studio Fos Ltd. as soon as reasonably possible to inform of the problem.

a. Beginning on the day that you receive the Products, you have a 30 calendar day right to reject the Products if they are faulty + to receive a full refund or replacement if they do not conform as stated above;

b. On receipt of the returned Products, if we prove them to be faulty, damaged or incorrect, we will provide you with a replacement within a reasonable time + will reimburse you for the postage costs in returning them to us;

c. In certain circumstances, where a replacement is impossible or otherwise disproportionate, we may instead offer you a full refund, including any delivery costs paid by you when the Products were originally purchased;

d. If you request a replacement during the 30 calendar day rejection period, that period will be suspended while we carry out the replacement and will resume on the day that you receive the replacement Products;

e. Please note that you will not be eligible to claim under this clause if we informed you of the fault(s), damage or other problems with the Products before you purchased them (+ it is because of the same issue that you now wish to return them); you have purchased the Products for an unsuitable purpose that is neither obvious nor made known to us + the problem has resulted from your use of the Products for that purpose; or the problem is the result of normal wear + tear, misuse or intentional or careless damage. Please also note that you may not return Products to us under this clause because you have changed your mind.

9.1 The copyright, design right + all other intellectual property rights in any materials and other documents or items prepared or produced for the Client by or on behalf of Studio Fos Ltd. in connection with the Services shall belong to Studio Fos Ltd. absolutely + any such materials, documents or items shall be or remain the sole property of Studio Fos Ltd.

9.2 Studio Fos Ltd. shall be permitted to use photographs of the Client’s property which demonstrate the Services provided by Studio Fos Ltd. for its own marketing purposes. If photography is organised by the client, they are responsible for ensuring the photographer has allowed for their photography to be used by third parties for marketing purposes.

9.3 The Client shall be entitled to use any such materials, documents or other items as are referred to in paragraph 9.1 in connection with the Services but shall not be entitled to copy any such items or use them for any commercial purpose.

10.1 Studio Fos Ltd. will only use any personal information provided by the Client for the purpose of providing the Services, or for informing the Client of the availability of similar services, unless the Client agrees otherwise.

10.2 The Client can correct any information, or ask for information about the Client to be deleted, by giving written notice to Studio Fos Ltd. at the following email address: hello@studiofos.co.uk

10.3 Studio Fos Ltd. protects client’s personal data. No information will ever be forwarded onto third parties, suppliers + subcontractors unless agreed with the client.

10.4 Any personal data provided by the client to Studio Fos Ltd. will be stored securely with access only for staff members.

10.5 Data will never be visible to other clients of Studio Fos Ltd.

11.1 Studio Fos Ltd. may assign or subcontract the Contract if this is necessary for operational reasons or in connection with a business transfer or reorganisation. Otherwise, the Contract is not transferable by either party.

11.2 Nothing in this Contract gives any right to any third party to enforce any provision under the Contracts (Rights of Third Parties) Act 1999 or otherwise.

11.3 These terms + conditions + the Contract will be subject to English law, and the English courts will have jurisdiction in respect of any dispute arising from the Contract.

You can review the most current version of the Terms + Conditions at any time on this website.

We reserve the right, at our discretion, to update, change or replace any part of these Terms + Conditions by making amendments on our website. It is your responsibility to check our website periodically for amendments.

Your continued use of or access to our website or the Service following the posting of any changes to these Terms + Conditions constitutes acceptance of any amendments.

Any questions about the Terms + Conditions should be sent to us at hello@studiofos.co.uk